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SUPPORT

Contact

Need help with the hay, a payment, or a bug?

Email support

support@needleinahaystack.site

For payment issues, include the email address used at Stripe Checkout and the approximate purchase date. Never email a full card number, password, or banking credentials.

Purchase access

Unlimited Runs is currently tied to the browser installation that completed checkout. If a completed payment is not recognized, contact support before purchasing again.

Bug reports

It helps to include your device, browser, what you were doing when the issue happened, and a screenshot if one is useful.

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